About the Branch The Corporate Branch is responsible for delivering services that support the operation of the CER, including ensuring our compliance with legislation, policy and guidelines. These services include communication and media support, financial management, performance and parliamentary reporting, procurement, human resource and facilities management. About the Section The Corporate Communication Section is new and will support the CER's outcomes by promoting our culture, employee value proposition, managing our web services and our contact centre. The section currently encompasses 4 teams: data and web management content design internal communications, conferences and events the contact centre. The section works closely with the Strategic Communication Section to deliver cohesive, considered and impactful communications for the agency, focussed on user experience and engagement. The section also works closely with our internal stakeholders, including the senior executive, to provide communication advice and support delivery of agency outcomes. The key duties of the position include Who are we looking for We are looking for an experienced, passionate and committed professional to fill an APS Level 6 position in our new Content Design team. The successful candidate will have: demonstrated experience in digital-first user experience design the ability to build and sustain relationships with internal and external stakeholders well-developed time management with the ability to manage and deliver multiple projects within changing priorities an understanding of human-centred design principles, user research, usability testing, and accessibility requirements experience developing materials and solutions to address user needs, design and usability challenges in alignment with the Digital Service Standard the ability to think strategically and identify ways in which the team and/or section can build on its goals and objectives experience leading projects independently and the ability to work collaboratively within a team environment the ability to supervise and support the development of a small team. Qualifications/Experience Our preferred candidate will have: a minimum of 3 years' experience in a related design or website management discipline well-developed digital-first design skills, including proven ability to communicate complex concepts with written and visual components a degree or diploma, or post graduate diploma from an Australian tertiary institution or a comparable overseas qualification, with a major in design or digital communications will be highly regarded.