Title: Receptionist Job Number: 19438 Location: Melbourne, VIC, AU, 3000 About John Holland At John Holland, our purpose is simple, we transform lives with everything we do. We've always known at its heart infrastructure is about people - our customers, our employees, and the communities in which we work. That's our difference. Deep experience and capability with a genuine care about creating better lives for people along the way. Be part of a team that thrives on rising to the challenge of transforming lives for good. About the Role We currently have an opportunity available for an experienced Receptionist to join our team based at our Flinders Gate office in Melbourne, VIC. Reporting into the Office Manager, you'll be responsible for providing administrative support across the office and providing a high level of customer service to all clients and visitors. Responsibilities of the role include: Act as the first point of contact by greeting, welcoming, direct and announcing visitors Efficiently answer, screen and forward any incoming phone calls whilst providing generalist information when required Maintain security by following procedures and controlling access to the building, e.g. issuing visitor badges and following visitor sign in procedures Provide customer service to the client, external vendors, subcontractors, and community stakeholders Perform administration tasks such as filing, coping, mail and collating information Sorting, distributing and lodging mail requests for the office Organising catering for office meetings as required Provide administrative support across the office which may include; arranging and attending meetings, taking and distributing minutes, and making travel and accommodation arrangements if required Organise the office processes, workspace office supplies and equipment Other adhoc duties as required To be successful: To succeed in this role, you will be customer service driven, you'll demonstrate a proactive outlook and initiative and have the ability to work without close supervision. Your strong time management skills and efficiency will allow you to prioritise your workload efficiently to ensure you meet all deadlines. A minimum of 2 years' experience in an office environment in a similar role Organisational skills and the ability to work within challenging time frames Skills in dealing with paper and electronic files, managing email and creating an effective workspace Skills in resolving issues and overcoming obstacles that may arise Knowledge of document management procedures and processes Use of basic functions of word processing, spread sheet and email software What's in it for you when you join John Holland? Competitive remuneration with salary continuance, and salary sacrifice packaging options available. Great leave benefits including 18 weeks paid parental leave with superannuation and up to an extra 18 weeks of superannuation paid on further periods of unpaid parental leave, multicultural leave exchange and two additional John Holland Days to prioritise health and wellbeing. Career progression underpinned by our exciting pipeline of work means you'll have the opportunity to work on iconic projects that are shaping cities and communities. Learning and development opportunities where you'll have access to emerging talent programs, building your career through clear career pathways, and technical and leadership training and development opportunities. Inclusion and diversity is part of how we work and do what we do at John Holland. Our active commitment to being an employer of choice is evident in the delivery of our Gender Equality Strategic Plan supported by our Pride, Celebrate Women, RAP and Grow networks. Flexible working that works for you as we know flexibility means different things to different people. Whether it's flexi-hours, flexi-parenting, flexi-leave, flexi-shifts, flexi-work, we're committed to helping our people work flexibly.