Lead the Call Centre team of this thriving CBD-based Property Investment Co. Exceptional environment, career growth and more Up to $140,000 Package Additional $100,000 in commissions Sydney CBD Fast-growth, high-performance environment Leading Property Investment team Our Client: Experiencing exponential growth in the past 5 years, our client is now one of Australia’s largest property investment advisory teams. A values-driven business with a mission to guide their members on an exciting wealth-creation journey, they boast a 4.9 star rating on google, have garnished great write-ups in publications such as the AFR and are continuing to go from strength to strength… Duties: With $Millions in advertising spent per annum, generating thousands of enquiries a week to be reached back out to, our client is on the lookout for a highly experienced and driven sales leader to manage the team from both a sales and operational perspective. Duties will include: Effectively managing 30 – 40 staff across NSW and VIC Facilitating 1:1 coaching including demonstrating sales calls and roleplays “Floor management” including answering questions, interjecting and being available for real-time support Ensuring dials and talk time KPI’s are achieved Review all key-metrics and system improving where required Providing regular reports to the Head of Sales and Directors Specific requirements: To be selected for this role, you will be able to demonstrate: Experience in managing a call centre of 20 staff (ideally within a property-related industry – investment, finance, banking etc) Able to attend a CBD office 5 days a week (with 1 Saturday a month) Comfortable implementing ideas and directives from upper management Be able to maintain a customer-service mentality in a high-volume environment Benefits: Inspiring role, supporting clients in their wealth-creation journeys Generous salary and commissions Career development opportunities Incredible office space with lots of natural light, breakout space and full kitchen / dining area (also a coffee shop in the lobby) Great workplace culture All CV's will be held in strict confidence, and you will be consulted prior to your details being presented to our client. Please press the APPLY button or reach out for more detail to our Director 7am - 7pm on: Sharon Bennie | 0413 381 381 To keep up to date with all our current roles > create a job alert on our website: https://www.sharonbennie.com.au/member/createjobalert.aspx We're proud to be Circle Back recruiter and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels? like us on facebook: https://www.facebook.com/pages/sharonbennie-Specialist-Property-Recruitment/119281464784095 and connect on Linkedin: https://www.linkedin.com/company/221733 SCR-sharon-bennie