The Art Store is an integral part of the visitor journey, offering a unique range of products delivered by staff who pride themselves on exceptional customer service. Our aim is to create an inspiring and memorable shopping experience for all our visitors. Our team is seeking enthusiastic sales assistants to join our dynamic, fast paced retail environment. Successful candidates can expect to engage with artisan objects as well as homewares, jewellery, and a wide range of other items. These include posters, postcards and magnets featuring works from the Gallery collection. You will learn product knowledge from the buying team as well as attend presentations from the Gallery's curatorial staff who will share their extensive knowledge of the Gallery's collection and special exhibition programs. The Art Store roster operates on a fortnightly pattern and shifts will be distributed based on visitation to the gallery. The key duties of the position include In accordance with the APS 2 work level standards, you will: 1. Provide pro-active, personable, and informed customer service to visitors to the Art Store. 2. Respond to routine enquiries from visitors in person, phone, and email whilst maintaining a high standard of verbal and written communication. Take steps to follow up with visitors and managers where required. 3. Collaborate within the larger Art Store team to maintain the visual merchandising and appearance of the Art Store. Ensure the visitors journey throughout the Art Store is an exciting experience. 4. Ensure an active contribution to a safe and secure workplace by identifying and reporting WHS hazards and incidents. 5. Assist with annual and rolling stocktakes and other high priority tasks including Art Store 'pop up' shopping experiences.