Administrator - Client Retention Officer Multidisciplinary Allied Health Team Fun team environment Moonah Location About Us Optimum Health Solutions is Australia’s leading preventative Allied Health service providing holistic multidisciplinary care to children and adults. Our services are provided within our 12 state of the art, fully equipped facilities across NSW and TAS and within the community. You will have the opportunity to work collaboratively within an incredible team of Allied Health Professionals including Speech Pathologists, Occupational Therapists, Physiotherapists, Exercise Physiologists, Dieticians and Podiatrists. About the Role We are currently seeking an experienced full-time Administrator - Client Retention Officer to join our growing team in Moonah across Monday to Friday. This is an integral and challenging role within the business that will see you involved in a diverse range of activities, collaborating and assisting the team and our clients. Your daily duties would include: Front of clinic client facing role Managing practitioner appointments Liaising with clients, families and practitioners Organising incoming referrals and manage client waiting lists Maintaining and expanding our referrer relationships Processing billings for multiple funding streams – Private, Medicare, DVA, NDIS, HICAPS General Administrative tasks including, emails, calls, reporting, filing Processing client intake forms and service agreements Assisting with Internal Audits Organise general facility supplies and maintenance Assist with induction of new practitioner & student placements Essential Criteria Experience in administration role Excellent communication skills Ability to handle high workloads Strong organisational skills Attention to detail Good knowledge of Microsoft Office products NDIS experience is advantageous About You If you are an experienced Administrator who enjoys a busy and varied role within a great supportive team environment, then we want to hear from you.