About the Company Our client is the head group of multiple companies who specialise in FMCG who are continuing to expand their operations. They have approximately 180 employees nationally, with a head office of 80 employees in the northern suburbs of Melbourne. About the Role This role is responsible for receiving, reviewing, and processing all orders for B2B customers whilst providing excellent customer service to the businesses they assist. This is a fast-paced role with a predominantly administrative focus & occasional phone based support. It requires high level attention to detail and the ability to problem solve. This role is Monday-Friday, 100% office based, working 7am-3:30pm. This role is to commence ASAP on a temporary contract with view to convert permanent for the right candidate Duties Within a team of 5, some of your duties will include: Receive orders via email and the electronic system and process these in the system Liaise between Purchasing & Warehouse regarding stocks required for outstanding orders to ensure despatch of orders within timeslots required Create invoices to accurately reflect customer purchases Problem solve between accounts where items may be 'out of stock' Database management and document distribution to required teams Skills & Experience To be a successful candidate you must have: Previous experience in a similar end to end Administrative Customer Service role - essential Previous experience in FMCG and working B2B - desirable Be immediately available to start Have full working rights in Australia Culture & Benefits Be part of a collaborative and supportive Customer Experience team Discounted goods from shops that stock their products 2 additional days of wellbeing leave per year Full handover period offered Apply Today Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0013006449KB By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.