Administration | Customer Service Imagine your future with us At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world. This varied role will suit someone who enjoys providing added value to their close connection with customers, learning new things and delivering service wins in this role as part of a close knit local and regionally connected team. In return you could expand and diversify your skill set through experience in customer service, logistics and scientific technical administration (sample receipt and preparation). The day to day Greet and support clients' needs leveraging phone Assist the Client Service and Laboratory teams in daily administration Follow up on client invoice queries Data entry and general filing duties End of month account reconciliation Basic accounts duties auditing invoice accuracy against client issued quotations Invoice reconciliation and Client claim submissions Data entry of analytical data Administrative support The Essentials A positive, responsive customer focus and quality service attitude A strong passion and interest in learning Good attention to detail and a commitment to delivering high quality Excellent computer skills including MS Office suite and experience with a LIMS Friendly manner Excellent communication skills Working at ALS Our people drive our success at ALS. We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work. Our benefits include: Health fund discounts with Bupa Opportunity to salary sacrifice car costs with Autopia Corporate superannuation benefits with Australian Retirement Trust Online learning system with extensive modules of choice Friendly working environment with accessible management Influenza Vaccinations Opportunities to progress and develop your career within ALS, including global opportunities for suitable candidates Everyone matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. About ALS ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world. Eligibility To be eligible to work at ALS you must be an Australian Citizen, Permanent Resident or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role. Apply For Job