Join a collaborative team in a massive name in the manufacturing industry as their customer service and internal sales superstar What you will be doing? Answer customer queries through phone calls and emails. Monitoring email inbox and sorting emails efficiently Processing orders from multiple channels (phone, email, website) Input orders, find products and check stock availability via SAP. Managing customer back orders upon receipt of stock Understand the product range and provide customers with recommendations. Work closely with warehouse and sales staff to provide customers accurate information for order ETA’s. Build strong relationships with customers and provide excellent service. Other general invoicing, filing and administration tasks. What are we looking for? Minimum 1 year experience in customer service/Internal sales roles preferred. Ability to work in a fast-paced environment with a drive to acquire new skills and understand business functions. Ability to work collaboratively in a team environment. Excellent communication skills with intermediate skills in MS Office SAP experience or familiarity with similar software is desirable. What’s on offer Great opportunity to be a part of the customer service team of a massive name in the manufacturing industry Grow your skills and career in a supportive environment that values collaboration and individual contribution. If this looks like the perfect role for you, please apply with you most up to date CV and I will reach out for a confidential discussion.