Learning Designer Permanent full-time role Competitive salary plus bonus Location open to Brisbane, Sydney and Melbourne applicants - Hybrid working option About us Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place safety above all else . We operate nationally with approximately 3,500 staff in over 90 sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets. About the role Reporting to the L&D Manager, this role is responsible for designing and developing high-quality accredited and enterprise training materials that meet the needs of learners and contribute to achieving Pacific National’s strategic priorities. The Learning Designer will collaborate with a highly skilled design and compliance team, as well as subject matter experts, trainers and stakeholders to create engaging and effective learning experiences and assessment content. Key responsibilities include: Analyse learner needs through collaboration with subject matter experts and stakeholders, identifying performance gaps and design appropriate learning solutions to address gaps. Develop comprehensive and engaging learning and assessment content that aligns with learning objectives, utilising various methods such as e-learning, interactive activities, practical and knowledge assessments, and multimedia (graphics, audio, video). Design learning and assessment content to ensure it is accessible to a diverse group of learners, including those with language, literacy and numeracy needs. Design formative and summative assessments to support and measure learner competence. Analyse learner performance data to identify areas for improvement and update content accordingly. Ensure all learning materials and resources comply with accredited training package requirements and are accurate, up-to-date, and free of errors. Utilise the Learning Management System to upload, organise, manage and report on learning content and learner progress. Other learning design related duties as required by the Learning and Development portfolio. About you The successful candidate will have demonstrated experience working in a Registered Training Organisation (RTO) and in the design of accredited learning and assessment material that complies with training package requirements and ASQA standards for RTOs. You will have strong knowledge of learning theories, instructional design models, and adult learning principles and proficiency in using digital instructional design software and multimedia tools. In addition, you’ll be expected to demonstrate: Certificate IV in Training and Assessment advantageous. Excellent writing and editing skills, with high attention to detail. Ability to work independently, as well as collaboratively in a team environment. Strong organisational and project management skills. Proficiency in using digital instructional design software and multimedia tools such as Articulate 360, Adobe Suite and Vyond. The benefits At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work. When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including: Industry leading programs focussed on your growth and career development Paid parental leave up to 14 weeks, with superannuation - after only 6 months service Parental benefits for birth, surrogacy, adoption, foster care, and kinship care Opportunity to purchase additional annual leave Flexible working arrangements (subject to business needs) A focus on your mental health and wellbeing through our PeerConnect program Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies. We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work. Do you need reasonable adjustments during the recruitment process? If you need an adjustment in the recruitment process, please outline at the time of your application. Closing date Applications close on the 2 nd of July 2024 Next steps Are you ready to be part of our future? To apply, please click on the 'Apply' button below and follow the prompts. To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers Acknowledgement of Country We acknowledge the Traditional Custodians of the land on which we work, live and rail. We pay respect to Elders past, present, and future and to the continuation of cultural, spiritual, and educational practices of all Aboriginal and Torres Strait Islander peoples.