Passionate about delivering top-notch customer service while diving into the world of luxury sustainable building products? Join our team today Our client, an esteemed Australian-owned market leader, is on a trajectory of growth and success. They pride ourselves on fostering a transparent culture where enthusiasm is infectious, ensuring each workday is both enjoyable and intellectually stimulating. As a Customer Service Representative, you will play a pivotal role in providing exceptional service to the building industry, spanning retail markets and trades. Key Duties: Manage inbound calls and emails, ensuring seamless order processing. Address a spectrum of issues, from inquiries regarding deliveries to rectifying errors. Prepare accurate quotations tailored to meet customer needs. Engage in daily Work in Progress (WIP) meetings to ensure smooth operations. Effectively manage cases utilizing CRM or other relevant ERP platforms. Skills & Qualifications: Possess a minimum of 3 years of experience in a similar product based customer service role. Ideal for individuals passionate about interior design or those with prior experience in the building industry, ready to excel in customer service. Proficient in Microsoft Word and Excel. Previous experience with ERP systems preferred. Exhibit a collaborative spirit, contributing to the growth and development of team members. Eager to make a meaningful impact while advancing your career? Join our client in creating remarkable experiences for their customers Click APPLY now