Ruah aims to promote measures to achieve equality. Section 51 of the Equal opportunity Act applies to this role Ruah Legal Services is the culmination of the merger between the Mental Health Law Centre (MHLC) and Ruah Community Services joining forces to pioneer a new approach, a wrap-around service for the most vulnerable people in our community that not only offers legal advice and representation but also provides non-legal support. About the Role The Legal Administration Officer provides administrative support to the legal work and practice management of Ruah Legal Services. Core responsibilities include processing incoming and outgoing confidential legal correspondence and court documents, via post, email, fax and webform submission. The Legal Administration Officer also supports the work of the Telephone Advice Line, taking overflow calls on the intake line when volunteers are unavailable to answer, and managing warm referrals from legal and non-legal organisations. The role requires an empathetic non-judgmental attitude to people living with disadvantage and facing mental health challenges. This is a full-time permanent position. What we’re looking for The successful applicants will be required to meet the following criteria: Essential • Experience working in a legal practice or Certificate IV in Legal Services or equivalent. • Experience in processing confidential legal documents. • Demonstrated understanding of the importance of accurate data entry and calendar management in legal service provision. • Strong attention to detail and well-developed organisational skills. • Experience working with practice management software. • Advanced computer skills in Microsoft Outlook and Word, and intermediate skills in Excel. • Excellent customer services skills including interpersonal, verbal, and written communication skills. • An empathetic non-judgmental attitude to people living with disadvantage and facing mental health challenges. • Ability to exercise sound judgement, confidentiality, sensitivity in the performance of duties. • Ability to work with minimal supervision and use initiative. • Willingness to be flexible and undertake a range of administrative duties. Desirable • Demonstrated knowledge and understanding of diversity and social inclusion- including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture. • Experience using ActionStep. What do we offer? An opportunity to work with a passionate and highly skilled team. A salary aligned with Level 3 of the the SCHADS Award, starting at $71,364. 5 weeks annual leave Annual leave loading of 17.5% (for award-based staff) 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). Incredibly valuable Salary Packaging (to extend your take home pay) with: up to $15,900 core packaging plus additional $2,650 in entertainment packaging benefits for travel, accommodation, meals, entertainment, parking and more options to use an Everyday Purchase card to make things simple. Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more Required compliance documents: Current drivers’ license National Police Clearance Certificate Working with Children Check How to apply Applicants are asked to complete the following in order to apply for this role: - Covering letter addressing selection criteria above - Copy of your CV Applications that do not adhere to the above requirements will not be considered. Applications will be considered as they are received. If you feel this is the perfect role for you, we encourage you to submit your application as soon as possible as this role will be filled if a suitable applicant is identified. Closing date for applications: Wednesday 17 July 2024. If the suitable candidate is successful prior to this date the ad will close early. We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Ruah has a zero tolerance against child abuse and are committed to the safety and wellbeing of children and young people, and their right to feel safe and be safe across all areas of our organisation. Everyone is welcome. Everyone belongs.