A well-established business in Melbourne’s Eastern Suburbs is currently on the hunt for a customer centric Administration officer to provide administration support to a busy legal credit team and back up relief reception. Offering stability and a vibrant working environment with onsite car parking, gym facilities and staff product discounts as some of the many perks of joining this national organisation. Located at Head office, this position is the essence of flexibility and teamwork. The role will be providing administration assistance to a supportive and friendly credit team and relief front desk reception. The role will provide excellent customer service to all incoming calls and foot traffic - covering daily relief to cover breaks and to cover full time during holiday and sick leave. Hours of work between 8.00am to 5pm; the ideal role for an experienced Receptionist/Administrator who is passionate about what they do but wanting to broaden their experience into accounts. Reporting to the Credit Risk Manager, this role will be responsible for; • Ensure filing is complete and debtor notes are updated. • Updating PPSR Register, Legal Costs Register, Default Register and ATO Default Register • Assist with following up accounts under Administration/Liquidation. • Scanning of files to File Bound. • Ensure filing is complete and debtor notes are updated. • Manage stationery orders. • Assist and backup Reception for daily breaks and annual/sick leave. Tasks would include but not limited to: ➢ Control and answer switchboard promptly and efficiently. ➢ All phone calls are to be answered promptly and directed to the relevant extension number. ➢ Greet staff, customers, and all visitors with a friendly and professional manner. ➢ Issue visitors badges and ask visitor to sign in the visitor’s book before entering the premises any further than reception, if they are required to do so. • Perform ad-hoc tasks as requested by manager. You will bring a friendly, personable, and positive nature to the business, a professional presentation, unparalleled customer service skills, and the ability to think quickly. You will also thrive in a busy environment, be exceptional at multi-tasking, and have outstanding attention to detail. With reception experience necessary, your application must be able to highlight your customer service experience and accounts administration capabilities. To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Mandi Vitalos on 03 9535 2111.