We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives-you'll also get to see your impact. We are on the lookout for an experienced Network Engineer to join one of Australia's largest corporate networks. In joining Coles, you will gain the opportunity to work on cutting edge technologies, services and solutions and offer ongoing support for complex issues across Coles' wider Network Engineering Team. Come and join our amazing Network Engineering team, to help Australians eat and live better every day. About the Team As the way we shop continues to evolve, our Coles Network Engineering team keeps us at the forefront. Designing, delivering, and operating our Data and Voice networks to keep our stores connected, using the latest technologies. In Network Engineering our full-time employees benefit from; Flexible work Supportive, experienced team members In house training Vendor and external training for new products Access to vendor-based learning resources About the role Reporting to the Team Lead - Network Operations Centre, you will help ensure Australians have access to essentials everyday by providing technical Incident Management and ongoing operational support across our large and complex network environment. You will join the team at the beating heart of the Coles network - the Network Operations Centre - to support and assure our next generation networks. You will provide Level 2 operational support for our entire fleet; performing network monitoring, Incident, Problem and Change Management. You will be working with the latest technologies across; SD-WAN ACI SD-Access WiFi CradlePoint About You You and your other team members will work together to provide the best network and network support experience to Coles' team members, and its partners and customers. You are a self-motivated individual who thrives in a busy and complex operational network environment, while offering complex and system-critical support and advice across a large network and infrastructure. Technical skills you will need: Cisco CCNP or similar work experience Cisco technologies; SDWAN, SD-Access, Data Centre Switching, ACI, WAN, LAN, WIFI, Voice In depth understanding of network concepts (LAN/WAN/routing/switching) Practical experience of DNS and DHCP technology Demonstrable technical end user service restoration skills Knowledge of Network Support tools; packet tracing, etc Technical Skills that are good to have: Knowledge in network automation using Python or Ansible. Knowledge of Network management and monitoring tools. You are someone who: Is customer oriented, with a sense of urgency for our stores and customers Has the ability to remain composed during high severity network events Can easily communicate technical situations to senior management Has excellent written and verbal communication Has the proven ability to triage and prioritise event workload Can work with a wide range of people Take your next step into something bigger, apply now With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave, and parental leave entitlements. We're continuing to build a gender equitable team, and a culture that's just as diverse, inclusive, and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities. We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitmentcoles.com.au. Job ID: 122783 Employment Type: Full time