Job details Position status Permanent Position type Flexible full-time Occupational group IT & Telecommunications Classification AO6 Workplace Location Brisbane - North Job ad reference QLD/571095/24 Closing date 25-Jun-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Contact person Brian Bishop Contact details Phone: (07) 3066 0971 Access the National Relay Service In the role of Senior Systems Administrator (Collaboration Services), you will provide high level technical skills and expertise to support the efficient and effective operation, maintenance and management of a complex enterprise collaboration services technology which underpins critical state-wide services and delivery of client and network applications. Some of your responsibilities will include: Provide specialist operational management (support, maintenance, and diagnostic analysis) within an Enterprise environment of Microsoft 365 Platform, with a particular focus on SharePoint/SharePoint Online. Identify, analyse, record, and manage complex changes/ incidents/ problems in accordance with established ITIL standards and procedures to the Identity & Collaboration software, infrastructure, and applications in this complex Information Technology (IT) environment. Actively participate in design, implementation, refinement, advice and maintenance of Collaboration Services processes, procedures, and technologies. Provide advice and skills transfer activities that contribute to building a highly skilled and efficient team of personnel in Collaboration Services technology support. This will include developing and maintaining high quality design and support documentation. Educate team to implement based on best practices and provides hands-on technical support to accelerate learning among peers. Applications may remain current for 12 months. Job Ad Reference: QLD/571095/24 Closing Date: Tuesday, 25 June 2024 Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Please ensure you download all attachments and follow the instructions on how to apply. Documents Before applying for this vacancy please ensure you read the documents below. Applicant guide (1) (PDF, 306KB) 571095 24 - Role Description (Word, 514KB)