The Company Our client is a leader in the allied health space, committed to excellence offering the highest possible standard of care. They partner with experts in their fields, dedicated to clinical research and ongoing education, and are actively involved in the training of the next generation of specialists through their appointments with several public hospitals and universities. The Role This is an opportunity for an experienced Practice/Office Manager to join this growing workforce. In this role you will lead and mentor up 10 20 staff, also acting as the 2IC to the Executive Administration Manager. You will be responsible for providing leadership, administrative planning, coordination, and support to the greater team across 4 locations in the Eastern parts of Melbourne. Day to day responsibilities will include, but not limited to: Leading and mentoring the front of house teams across 4 locations. Support the administration teams in setting up appointments, leads and all reception related duties. Preparation of new procedures and policies. Design and coordinate process improvements, particularly with 'best practice' patient experience in mind. Lead the implementation of system automation across all 4 sites. Assist the Exec Admin Manager in change management, and other projects. General business assistance - lead and provide assistance to all internal teams. Your Profile You are a positive and energetic self-starter with an unwavering passion for fostering a positive working environment. With previous experience in a leadership role, you have a demonstrated commitment to mentoring and delivering a high standard of office administration and customer service. To be considered for this opportunity, you must possess the following: 3 years experience in a similar role, within a surgical or hospital environment Proficient in MS Office Suite , SAP or a similar ERP system Exposure to the healthcare industry is a MUST Excellent communication skills both written and verbal. Strong leadership & organisational skills with proven ability to be proactive, multi-task and effectively prioritise High attention to detail and process driven is a must. Integrity and confidentiality in the management of private company information is also a must. Apply Today Please send your resume by clicking on the apply button. For a confidential discussion on this role you can reach put to Hollie on (03) 9239 8116 Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06830-0012954861HT By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.