In charge of scheduling and coordinating trades. In charge of admin and costumer service activities. Administration for Trades. Costumer Service Job Title : Admin Service Coordinator - HVAC & Home Services Location : Salisbury Brisbane, QLD Salary : $70k-$85k per annum Super Work Hours : Full-Time About Us : Join our reputable HVAC company, a professional home services company offering quality emergency plumbing, electrical, heating, and cooling services. As a national company newly expanding into the Brisbane market, we are looking for an experienced Admin Service Coordinator to grow with us and be part of our dynamic team. The Role : We are seeking a dedicated and experienced Admin Service Coordinator to join our team in Brisbane. This is a fantastic opportunity to work with a leading company that values its employees and offers great benefits. Key Responsibilities : Provide exceptional customer service, handling customer inquiries and concerns promptly and professionally. Schedule and coordinate service appointments for our HVAC, plumbing, electrical, and other home services. Dispatch service technicians efficiently to ensure timely completion of jobs. Maintain accurate records of customer interactions, service requests, and completed work. Manage daily schedules and ensure optimal routing for service technicians. Communicate effectively with customers, technicians, and other team members. Support the operations team with administrative tasks as needed. What We Offer : Competitive salary: $70k-$85k per annum Super. Full-time position with consistent work hours. Opportunities for professional development and career progression. Supportive and friendly team environment. Be part of a national company with a strong reputation for quality and service. Ideal Candidate : Proven experience as a Service Coordinator, Dispatcher, or similar role, preferably in the HVAC or home services industry. Strong organisational and time-management skills. Excellent communication and customer service skills. Ability to handle high-pressure situations and make decisions quickly. Proficient with scheduling software and other administrative tools. Detail-oriented with a strong focus on accuracy. Reliable, punctual, and able to work independently or as part of a team. Why Join Us? : Be part of a growing company with a strong focus on quality and customer satisfaction. Enjoy competitive pay and benefits, including superannuation. Benefit from opportunities for career progression and professional development. Work in a supportive and collaborative environment with a team of dedicated professionals. If you are an experienced Admin Service Coordinator looking for a rewarding role with great pay, benefits, and opportunities for growth, we want to hear from you To Apply : Send your resume and a cover letter detailing your experience and why you’re the perfect fit for our team to Pollyannahjrecruiting.com. We look forward to welcoming you to our team