Primary Location VIC - Clayton South Summary This role is perfect for a candidate with administration experience, strong attention to detail, proficient computer skills and excellent customer service skills. About the Role Service Streams Utilities Business Unit is currently seeking an Administration Officer based at the Clayton South Office and reporting directly to the Contract Manager. Key responsibilities include dealing with billing, customer contacts, field audits and other business and client requirements. The role also requires an element of dealing with field staff. Nature of Position: Fixed Term (10 months maternity cover) Location: Clayton South, VIC Reporting Line: Contract Manager Key Responsibilities Provide exceptional customer service to all internal and external stakeholders and clients Process Daily tasks such as billing customer accounts, customer contacts, audit reviews Review field results and create audit files as required Assisting readers utilizing client systems to locate meters and record anomalies reported Assisting to meet the daily & weekly KPI's Work well in a small team Utilize the client as well as internal systems Excellent attention to detail Data Entry Proficient in MS office suite in particular Excel Any other duties as directed by the Energy & Water Management staff Skills and Experience- 12 months experience in a Customer Service environment within the Utilities Service Industry would be beneficial Knowledge of Excel and database systems Good communications skills Excellent attention to detail Benefits Full time Contract opportunity Focus on reward & recognition Supportive team culture About Us Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base. Service Stream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients, and communities. Service Stream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities Department Administration How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.