Join our team as an Internal Sales Representative in Malaga. You'll engage with customers, offer solutions, and support sales activities in our wholesale trade industry. Enjoy a competitive salary between 69,000 - 72,000, full-time role with work-life balance in a small organization Client Details We are a wholesale trade company based in Malaga, committed to providing exceptional service and quality products to our customers. Join our dynamic team and be part of our growth journey. Description This role requires somebody who is confident completing the following: Day to day duties include: Answer incoming customer calls in a professional and efficient manner. Educate the customers on our product range. Offer a variety of product related solutions to clients. Data entry of customer requests and details including back orders. Receive and process orders on behalf of customers in an efficient and accurate manner, as well as providing order status updates to customers. Develop strong relationships with customers and demonstrate how we can add value to their business. Respond to or delegate customer emails in a professional manner ensuring a quick turnaround to all customer requests. Work with and support the Sales Representatives - External and Sales Manager, helping to support customers and opportunities. Set clear and achievable expectations and timeframes with customers and achieve them. Attend all product-training sessions. Preparing quotes and sales invoices for Customers within the allocated Delegated Financial Authorities applicable to the dollar value of that quote and sales invoice BEFORE they are sent to the customer. Keep hard copy with costings in the office. Manage office consumables and stationary and order additional stock as required. Assist in keeping the showroom neat and tidy with display items returned to original spot. Assist in the warehouse as work loads require including packing and picking orders and checking orders before sending to customers. Operate both autonomously and part of a small team, with minimal supervision, using your already developed sales skills and experience Attend training to develop relevant knowledge and skills both professionally and personally Profile Experience in sales or customer service. Excellent communication and interpersonal skills. Strong attention to detail and organizational abilities. Ability to work efficiently and accurately under pressure. Proficiency in MS Office and data entry. Proactive and able to work both independently and in a team Job Offer Full-time role with work-life balance. Opportunities for career advancement 8.20am - 4.30pm - Mon - friday Permanent full time position