Administration Supervisor Cairns Private Hospital About the Role Cairns Private Hospital is seeking a flexible, highly organised and enthusiastic individual with leadership skills to assist in the day-to-day coordination and supervision of our Patient Administration Department. In this role you will be an essential leader within the team ensuring departmental tasks are achieved in an effective and efficient manner. You will be responsible for maintaining relations with all internal and external customers and continually provide service enhancements to meet customer expectations. This role will be full time position working 38 per week. Key Accountabilities Providing training, support, assistance and leadership to administrative staff Upholding customer service standards in alignment with The Ramsay Way Implementing efficient document control measures across the department Ensuring that all administrative functions support clinical and hospital requirements Ensuring that billings and cash collections are completed and submitted in a timely manner Participating in frequent leadership team meetings Participating in quality improvement activities About You As an outstanding Leader you are a role model of professionalism and customer service. You will be a brilliant multitasker, detail orientated and great at planning, organising and problem solving. You will also bring: Exemplary customer service skills. Excellent communication and interpersonal skills. Strong Proficiency in using practice software's including Blue Chip and Medical Director Familiarity with hospital software, Meditech Advanced skills in Microsoft Office suite. Knowledge of health fund contracting system Demonstrated commercial acumen The ability to manage multiple priorities and handle the pressure of a large workload. Proven ability to work effectively in a team environment and independently as required. Sound knowledge of hospital preadmission and admission focuses (desirable) Remuneration A base annual salary ranging from $70k - $80k superannuation, based on experience level and qualifications, exclusive of penalties or allowances. What's in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Ramsay Rewards - Access great deals at over 100 major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. The Hospital The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964. Requirements Must provide a National Police check conducted within the previous 12 months According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. For enquiries, please contact Janet Bailey, Patient Administration Manager via BaileyJanetramsayhealth.com.au Applications Close: Friday 21st June 2024 Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com