We're looking for an energetic and experienced Sales Support Specialist to join our team based in Adelaide. Reporting to the Customer Service Manager, you will be part of the Sales team, responsible for providing administration support to our service and sales teams in Adelaide. What is in it for you: A dynamic and collaborative team environment Excellent growth and development opportunities In this role you will be: Providing support to the Sales team as required Track contracts; new and amended contracts to ensure compliance in line with Branch SLA’s. Provide guidance and assistance to sales teams to adhere to branch SOP’s. Ensure communication and tracking of customer issues to relevant departments. Driving a culture of continuous improvement in all areas of customer interaction, providing the highest possible levels of customer service, technical advice, and customer relationship management that adds value to the customer's business. To succeed in this role: You'll have an excellent telephone manner and good customer-centric communication skills You'll have proven and sound sales knowledge in a sales coordination role or a customer service representative position You'll also be a confident communicator who has the ability to communicate with a diverse base of internal and external stakeholders You'll be accurate and have strong attention-to-detail skills You'll be IT savvy and in particular experience in MS and Google platforms And you'll have excellent time management skills, be target-focused and client-focused Have a high standard of personal presentation, a desire to succeed, organisation skills, and a solution-oriented focus Possess a strong work ethic, a sense of humour, and a passion for customer service, and enjoy and share the thrills of winning as a team. We offer a good salary, a great, friendly team, and the opportunity to be part of a global organisation where the opportunities are endless If you believe you've got the experience, customer service or other transferable skills, for this role, we'd love to hear from you, so Apply Now Employees Testimonial - "The team culture is inclusive, family-oriented and feels like a small business even though it is global" Lisa Craker “I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.” Matt Jones “The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.” Renay Fagan