Provide administration support to our Insurance Brokers Entry level role - great opportunity to kick start your Insurance Broking career With a focus on training and growth over the next few years, this means you can expect plenty of growth opportunities for career advancement Hybrid role - work from home and the Aon office Broker Team Assistant - Insurance Administration Support The Broker/Team Assistant is responsible for various insurance client service support tasks including administration and outstanding customer service to our internal teams and commercial clients. If you have a passion for client service and an interest in developing your Insurance Broking career through ongoing learning and progression opportunities, we would love to hear from you. This opportunity sits within our Affinity & Small Business team, who service an existing portfolio of Australian SME clients, responsible for retention & driving new business growth. Be part of this exciting journey, take the first step in your career, where you will contribute to positive client outcomes daily by supporting our team of Brokers focused on managing Renewal Portfolios, educating clients on risk and insurance products, brokering business, and driving new business growth. This is a hybrid role with the flexibility to work from home and our Aon office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Your day will be busy with administration and client servicing, which will be the key to your success Some of your responsibilities include: Interfacing with potential clients through several channels, such as email, inbound and outbound phone calls Providing administration support to our Brokers including the insurance policy renewal process and project tasks Assisting our Brokers with quotations for commercial insurance products and obtaining Insurer documentation such as Certificates of Currency Following up outstanding accounts including payments/refunds Preparing and lodging insurance policy requests to be processed in an accurate and timely manner Enhance the client experience through outstanding customer service Contribute towards team KPIs and sales targets Participate in training and coaching sessions to develop technical knowledge How this opportunity is different As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself. We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team. Be you, be unique with us. Skills and experience that will lead to success This role is ideal for someone who is looking to kick start their Insurance Broking Career, who prides themselves on strong attention to detail, administration skills and is client service focused. Administration experience supporting client accounts (highly regarded) Insurance experience would be beneficial but we can train the right person Able to build strong relationships and thrive in a team environment Team player who loves working towards common goals and assisting the team to achieve targets Strong communication, problem solving and analytical skills Excellent attention to detail Competent with Microsoft Office including Word and Excel and any CRM Tier 1 insurance qualification or willingness to achieve this qualification (highly regarded) Passionate about your career and enjoy being exposed to learning and development Ongoing training and mentoring will be provided, to ensure your success and a pathway for career progression. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustmentsAon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. How to apply: Please submit your up-to-date Resume by clicking on the APPLY NOW option. To learn more about the Aon please visit our careers site: www.aoncareers.com.au LI-MC3 2544807