THE ROLE Administration Team Leader supervises a small team of administration officers to effectively manage office processes and maintain information systems, financial information, client payments and correspondence as required. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging administrative, secretariat and support functions and provides guidance and supervision to others in the work area and related areas regarding administration tasks, processes and systems. ACCOUNTABILITIES INCLUDE Effectively manage office processes and maintain corporate information systems for records management, financial information, fleet management, client payments and ministerial correspondence as required. Provide guidance to others in the work area and related areas regarding processes and systems. Answer queries, provide timely advice and take follow up action as required, including correctly redirecting incoming mail and queries. Arrange meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements. Operate as an effective branch member in a team environment and deliver quality, timely and effective customer service to managers and staff within the branch. Please open the position description to read more.The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status. HOW TO APPLY All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) portal. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.