Job details Position status Permanent Position type Full-time Occupational group Administration Classification AO6 Workplace Location Brisbane - West,Ipswich region Job ad reference QLD/WM568548_05 Closing date 13-Jun-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Contact person Lindsey Hutchinson Contact details 0439 420 585 Access the National Relay Service About West Moreton Health West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships. To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community click here About the role As the Manager Patient Administration Services, you will facilitate collaborative partnerships and provide strategic advice to clinical services to ensure appropriate facility wide administration services are efficient, effective, and professional. You will provide specialist operational and strategic advice to the Operations Manager and other key stakeholders. This is a key leadership role promoting a high standard of professional competence, accountability and ethical behaviour in line with the WMH Everyone's a Leader, policies and standards. More importantly about you Our ideal candidate will be someone who can demonstrate the following: High level of interpersonal savvy to manage conflict appropriately, communicate effectively and balance the needs of all stakeholders with utmost respect to all people at all times. Collaborates effectively, develops talent, values difference and builds effective teams to bring about best of resources to deliver healthcare services. Is patient / client focussed, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients. Cultivates innovation, is action oriented, drives results and supports West Moreton's vision, purpose and values to exceed expectations of our patients and stakeholders. Sound decision making ability, ensuring accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and of a high standard. For more information regarding how you will be assessed, please refer to the attached Role Description. Benefits Attractive salary rates between Annual leave with 17.5% loading Generous employer superannuation contribution Access to innovative wellness programs Professional development Salary sacrificing options Employee Assistance Service (EAS). To apply Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies. Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Documents Before applying for this vacancy please ensure you read the documents below. WM568548_05 Manager Patient Administration Services (PDF, 588KB) Role Description WMH Leadership Standards (PDF, 241KB) Information Package for Applicants Joining the West Moreton Health Community (PDF, 301KB) Information Package for Applicants