Life Saving Victoria is Victoria's peak water safety and lifesaving organisation built on the proud traditions and programs of our founding organisations, the Royal Life Saving Society – Australia and Surf Life Saving Australia. Lifesaving has been an integral part of the Victorian way of life since 1904. Today LSV is a multifaceted volunteer-based community organisation with a focus on public safety and community wellbeing. Our volunteers, members, employees, and partners work together with communities, educational institutions, government agencies, businesses and the broader aquatic industry, to Save lives and empower communities to safely enjoy water. We have an exciting opportunity for a proactive, highly motivated, and organised Processing Officer to join our Public Training team on a full-time basis where you will deliver outstanding customer service for LSV’s clients. Reporting to the Processing Coordinator, you will work as part of a small but dynamic team to: Process training course documentation and certification for LSV accredited and non-accredited training using the LSV’s Student Management System, Support the Processing Coordinator with document filling and archiving on a regular systematic basis and assist with the broader training course management structures, Support the LSV suite of Swim Teacher, Aquatic Technical Operator and Workplace Supervisor training qualifications and licences through direct candidate and client interaction and processing, Contribute to quality assurance through supporting adherence to VET, ASQA and Industry standards in partnership with the LSV Quality Assurance team, Contribute to the continuous improvement and administration of the Public Training team through assist with the development and improvement of documentation, guidelines, policies and projects, Contribute to the training management system reporting used across all LSV and general training based reports including delivery, attendance, and quality assurance to ensure effective delivery of training, Preparing and coordinating client and contract invoices and deal with follow up enquiries You will be an experienced RTO Administrator / Administration Officer with outstanding customer service and organisational skills. You will possess a high level of attention to detail, be a natural problem-solver and can think on your feet. Relevant administration experience and strong computing literacy will be highly regarded. Whilst not essential, the following will also help you be successful in this role: Certificate IV in Training and Assessment Experience in business administration / training or RTO administration Working knowledge of VET compliance requirements Knowledge of Student Management Systems Knowledge of LSV training resources and materials paricularly Swim Teacher Knowledge of water safety, lifesaving, Life Saving Victoria, Surf Life Saving Australia and Royal Life Saving Society Australia. In return Life Saving Victoria provides a rewarding, flexible work environment, variety, impressive employee benefits and great office amenities and facilities. This job advertisement is open until 18 June, 12:00 pm. We encourage early applications as interviews may commence before the closing date. All applications will be treated with strict confidentiality. How to apply: LSV is looking for an enthusiastic, community-minded Administration Officer so if this opportunity sounds like you please click on "Apply Now" to complete your application and upload your resume and a cover letter telling us why you are the best candidate for this position. LSV is an equal opportunity employer and encourages applications from suitably qualified and diverse candidates. We provide a welcoming, safe and flexible approach to work and provide an environment that benefits from and enables the best from everyone. LSV takes seriously its responsibility to deliver a safe, fair and inclusive environment for Children and Young People. It is essential that anyone involved with LSV understands their responsibility in relation to child safety. Our organisation requires all applicants to obtain a ‘Working with Children Check’ prior to appointment. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Cassie Harris on , quoting Ref No. 1166724.