Country: Australia Location: LOC7054 : 58 Calarco Drive, Derrimut, VIC 3030, Australia Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the centre of everything we do. As the transport refrigeration division of Carrier, Carrier Transicold helps improve the transport and shipping of temperature-controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 40 years, Carrier Transicold has been an industry leader, providing customers around the world with the most advanced, energy efficient and environmentally sustainable transport refrigeration systems. About the Role: We are seeking an experienced customer service professional to join our spare parts team in Derrimut, Melbourne. Reporting to the National Parts Manager and supported by a professional team, you will offer excellent customer service to a range of clients in the transport refrigeration industry. Key Responsibilities: - Provide prompt and professional support to customers in accordance with company standards and customer expectations and needs - Provide accurate parts interpreting to both internal and external customers - Ensure that customer orders are completed accurately and on time - Maintain the parts reception, both phone and counter sales, to ensure all customers receive first class parts interpretation and service - Produce parts quotations upon request by customers and provide excellent follow up service Requirements: - Excellent written and verbal communication skills - Great ability to work as part of a team - Strong attention to detail - Self-motivated and proactive attitude - Dedicated to high quality EH&S and Ethical standards - Previous automotive or refrigeration parts interpreting experience is desirable Benefits We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. - A friendly, welcoming environment with great career challenges and growth - A competitive salary - Great career advancement and development opportunities Our commitment to you Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA and all cultural and language background. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice