Attractive salary package Central office location on city fringe Learning and development opportunities Approachable management team with a brilliant culture Be quick to secure this great opportunity to join a leading Insurance Broker based in East Melbourne. They are seeking a proactive and organised Operations Support Specialist to join the National Operations working across both Australia and New Zealand. This is a key role that will provide critical support to thier Authorised Representatives across Australia and New Zealand. Key day-to-day responsibilities include: • Processing commission payments and general invoices • Collating and reconciling data and providing management reports on a monthly basis • Managing day to day enquiries from the Broking Network in Australia and New Zealand • Debtor management/reporting across the business • Supporting with Authorised Representative set-ups and inductions • Supporting the National Training Program • Work with the Broker Support Service Specialist on initiatives supporting National Operations • General administration and Technology support to senior management. • Working with management team on a range of projects across the business The successful candidate will have : • Administration/ Co-ordination support experience • Proficient in MS Office 365 (Word, Excel, Outlook, PowerPoint) • Strong interpersonal skills with a proven ability to build and maintain effective working relationships with both internal and external stakeholders • Experience working in the insurance industry (broking/insurer) as well as having knowledge of broking systems will be highly regarded. • Ability to manage positive working relationships with a diverse range of internal and external stakeholders Be quick to register your interest for this great role.