Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview We are looking for an Administration Assistant to support our Workers Compensation Claims teams. This role may interest you if you have experience in a customer service based role and ideally, demonstrated administrative/office support skills. If you are studying and/or qualified in areas such as Administration, Business, Allied Heath (or similar disciplines), or are looking to enter/re-enter the workforce this too may be a good opportunity. At GB, we support and encourage internal career progression, whether your goal is to become a claims specialist or a future leader, we want to see you grow and succeed. We offer dedicated learning and career pathways, and provide ongoing training for a variety of roles. How you'll make an impact Supporting our claims teams by completing and sending letters, arranging medical appointments/Independent Medical Assessments, conducting appointment reminders, contacting workers and employers as directed around gathering of information, sending emails and other administrative duties Utilising systems and programs for records keeping, file notes and contacts Ensuring all customers receive the support and guidance they require for injured workers to recover and make a safe and sustainable return to work through the effective support to the claims and premium operations About you Recent work experience within a customer service focused role and a passion to service customers Experience providing administrative support High attention to detail Excellent time management and organisational skills Exceptional communications skills PC literacy and Microsoft Office experience What we can offer you: Collaborative working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities Attractive remuneration packaging & flexible work arrangements including Work from Home Paid Parental Leave Opportunities for ongoing education and development A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication To apply If this sounds like your new career- we want to connect Click on Apply now To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant. Compensation and benefits We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.