Exciting opportunity for a customer service professional to join a fun, rewarding and supportive culture in a permanent role. Freedom Finance Australia Freedom Finance Australia is an established and well-regarded Victorian based financial services company with offices in Brisbane, Melbourne, Sydney and regions of Victoria and NSW. Professional services include taxation, accounting, investment, superannuation, insurance, and lending. Freedom Finance Australia pride themselves on delivering exceptional client experiences and achieving financial freedom. The Role The Reception and Administration Support role will see you perform a diverse range of duties to support the ongoing success of the Freedom Finance Accounting Team. From initial enquiry to managing appointments, you will play a key role in delivering the exceptional standards of customer service that Freedom Finance are known for. You will also leverage your experience in a similar role, and proactive and professional approach, to ensure all general administration duties are completed in a timely and accurate manner. This role would suit someone with current reception and administration experience who is looking to join a friendly and supportive team. Flexible working practices are available for the right candidate, allowing you to balance work and life commitments. Duties Provide high quality customer service both in-person and over the phone Manage all client bookings and enquiries Manage and maintain internal systems and databases, including data entry Provide other ad-hoc support to senior members of the Freedom Finance team as required Other general administrative duties as required Skills & Experience Experience in a similar customer service and administration role in the professional services industry Excellent written and verbal customer service and stakeholder management skills Sound ICT skills with experience using CRM/client database software A proactive and positive approach to work Strong attention to detail Benefits Full-time role competitive salary Ongoing role with team support and continual learning opportunities Join a supportive and friendly team culture with great staff retention Please Note The successful applicant must have unlimited Australian working rights and will be required to satisfactorily pass a Police check report prior to commencement. About JK Personnel At JK Personnel our specialist team of permanent recruitment consultants understand the importance of finding and retaining the right people and have a proven track record of successfully placing candidates in permanent positions across various industries. We take pride in our ability to find the ideal candidate that will provide long-term value to an organisation and doesn’t just fit but thrives. Our extensive local network, industry knowledge, and dedication to our clients and candidates have solidified us as recruitment experts and leaders in permanent recruitment. How to Apply If you are interested in this role and would like to know more, please contact Kate on 0429 911 585 for a confidential discussion. For expert tips and advice on preparing an application head to https://jkpersonnel.au/job-seeker-resources/ Applications close for this role on 11 June 2024