Great opportunity exists for the right person Position: Administration Office Coordinator Start: ASAP Type: Casual Salary: $37.78 (casual loading inclusive) Hours: 5 days a week - 5 to 6 hours per day Location: Cardiff , NSW Overview As an Admin Office Coordinator for our client, you will be a pivotal part of their operations team, responsible for managing claim files from commencement to completion. This role requires a proactive approach to scheduling, coordinating, and overseeing the execution of restoration projects, carpet cleaning and pest control jobs ensuring all activities meet our strict quality and time standards. Key accountabilities/responsibilities Claim Management: Oversee claim files from initiation to closure, ensuring all aspects are handled efficiently. Scheduling: Coordinate appointments for estimators and supervisors, including managing and engaging trades during the repair process. Communications: Act as a primary communication liaison between clients, customers, contractors, and internal teams via phone and email. Reporting and Monitoring: Prepare detailed reports and project updates for weekly WIP meetings. Review and verify scope of works and costing to ensure accuracy before job allocation. Administrative Support: Provide comprehensive support including data entry, file management, preparing reports and invoices for insurance claims. Operational Compliance: Ensure adherence to operational standards and KPIs, including the timely issuance of purchase orders before trade services commence on-site. Essential Criteria Proven experience in claims management, scheduling, or a similar administrative coordination role. Ability to handle a high volume of tasks, including claims or calls, with a high sense of urgency and accuracy. Desired experience in disaster restoration, although not mandatory. Strong problem-solving skills and the ability to manage competing demands efficiently. Resilience and ability to work well in a fast-paced, dynamic environment. Excellent multitasking skills to accommodate urgent requests within strict timeframes. Keen attention to detail with a proactive and team-oriented attitude. When applying for this role, please include a Word version of your resume (not PDF). Please note that only Australian based applicants will be considered for this role. By applying for this position, you give MBC Recruitment the sole Right to Represent you for the position of Job Ref 630505 – Administration Office Coordinator Your details may be provided to the Client to progress your application. Apply Now Job Code: 630505 Recruitment – Cardiff, NSW recruitment