About the department The Department of the House of Representatives provides services to support the efficient conduct of the House of Representatives, its committees and certain joint committees, and also provides a range of services and facilities for Members of Parliament in Parliament House. The department also promotes the work of the House in the community and supports the conduct of the Parliament's international and regional relations. About the section The Serjeant-at-Arms' Office is responsible for providing general support and administrative services to the operations of the House of Representatives Chambers, Members of Parliament and the department and its executive. The Serjeant-at-Arms' Office provides advice and support to the Speaker, ministers, members and their staff, the department's executive and staff on accommodation, chamber-related administrative matters and security. It also performs ceremonial roles associated to the Parliament and supports both chambers through the Messengerial Services. The key duties of the position include The Administrative Support Officer will support the Parliament, have demonstrated ability to work in a small team with limited supervision, operate a range of specialised ICT applications and possess knowledge of parliamentary procedure or the capacity to develop this quickly. Duties provide administrative support to the Serjeant-at-Arms' Office; including responding to general inquiries in person, by email and telephone (Teams) operate and maintain relevant parliamentary ICT systems and databases, particularly those relating to operations of the office, including school bookings make question time and committee room bookings maintain Members' information issue stamp allocation to Members process office invoices process department gift shop orders and maintain records assist in issuing keys to suites process maintenance requests assist other areas of the Serjeant-at-Arms' Office as required, including stores requests