About us: Our mission is to help heal the sick with a smile every day through provision of community nursing, disability support and home care services. Our vision is To be the no 1 Go-To-Community Nurses and Support Workers that make clients feel better and live better in their homes. If our vision inspires you as well, hit apply. You might be on our team sooner than you can imagine. We love staff who do their best and help shape and define why we are both working for GAVAL Community Services. Key Responsibilities : Maintain Participants Folders. Both hard copies and soft copies Providing reception support for the head office including candidate enquiries Resolving client enquiries, providing information and/or referring clients to appropriate departments Managing the team appointments and telephone enquiries Coordinating appointments with the use of office facilities Undertaking research and investigation activities and preparing associated reports and correspondence Undertaking a range of data entry activities and ensuring follow up is completed Assist with staff rostering and timesheets approval. Skills & competencies Experience working in the disability community care industry Committed to providing exceptional customer service across all channels – written, phone and face to face. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Excellent attention to detail and written skills when communicating with others, both internally and externally. Ability to apply knowledge in a practical, commercial manner. Willingness to assist and support others as required and get on with team members. Accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner. Intermediate MS Office skills Understanding and experience working with NDIS Must hold a NDIS worker screening check (or willingness to obtain) Must have full-time working rights to work in Australia Benefits Rewarding role in a supportive and fun team environment Professional development assistance Join a growing organisation making a difference in the community Diversity and Inclusion GAVAL Community Services is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply. If you are seeking a positive work environment that offers ongoing training and development please APPLY NOW