Utilise your exceptional communication and administrative skills to create a positive customer experience Your next opportunity We have a rewarding opportunity for a Warranty Administrator to join Velocity Truck Centres. This position will be based at our Daimler Huntingwood dealership in Western Sydney. This is a great opportunity to join a growing team and organisation which provides career opportunities, training and development. This opportunity may also suit truck or car technicians who are ready to get off the tools. We can offer you: The opportunity to work with the global brands of Mercedes-Benz, Freightliner and Fuso Ongoing training and development including in-house and manufacturer training An attractive salary package based on experience and skills Long-term employment with career development and progression A friendly team-based working environment Access to a wide range of employee benefits. About the role: Efficiently and accurately tracking warranty payments within the department Reconciling all warranty receivables with payments through the appropriate accounting schedule Process and submit warranty claims in a timely manner and in line with warranty policy and procedures Compile warranty claim documentation in accordance with Manufacturer guidelines Verifying submission criteria required by factory or distributor Posting credits into the dealer management system Following upon payment of outstanding claims Controlling warranty parts by ensuring all parts are tagged with mandatory OEM required information, filing and storing of parts in systematic order. About you: Previous experience working in a Warranty Administration, Technician or Advisor would be favourable but is not essential Proactive attitude with excellent attention to detail Previous experience working with Daimler parts would be favourable Commitment to delivering a high level of customer service Strong organisational, decision making, and problem-solving skills. About Velocity Vehicle Group Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Speed, Value and Trust are at the heart of everything we do. We employ over 1,000 people in 19 locations around Australia. Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace. Apply now and drive your future forward with Velocity Truck Centres