Alzheimer's WA are looking for an Administration Officer, based out of Subiaco. Be the first impression of our visitors and clients About Us: Established in 1982, Alzheimer’s WA provides care, support, awareness and information to assist people living with dementia, as well as their families and carers. Our services include advocacy, education, partnerships, training, consultancy and holistic person-centred care programs, based on a philosophy of understanding the lived experiences of those living with dementia. We provide CHSP, HCP and NDIS packages and day/overnight respite in our four homes based in Perth, Mandurah and Albany. We endeavour to be by the side of those living with dementia, and to make a positive difference to their lives. If this is a journey that interests you, we welcome you to apply to become part of our team. Inclusive Workplace: We are purpose led organisation and committed to fostering a thriving workplace where everyone feels valued and respected. Embracing diversity and inclusion, we strive to create a culture that honours each individual’s unique perspectives and experiences. We welcome applications from all talented individuals, regardless of age, sexual orientation or gender identity, disability status, cultural or linguistic background, and we encourage Aboriginal and Torres Strait Islander (First Nations) people to apply. Position Summary: Alzheimer's WA are looking for an Administration Officer, based out of Subiaco. The role reports to the Executive Officer and is responsible for the professional and efficient functioning of the reception and providing office administrative support. It plays a key role as it presents the first impression of Alzheimer's WA to visitors, phone callers, and customers. It deals with customer liaison, reception/switchboard, and general administration. Duties of this position include, but are not limited to: Open the reception, including the switchover of phones; Operate the switchboard and direct calls in an efficient and timely manner; Receive and forward messages to staff in a timely manner; Provide telephone support to the client's service team; Create and maintain a warm, welcoming environment for all; Greet visitors at reception and assist with their enquiries, either directly or by contacting the appropriate department or person; Receive and disperse Alzheimer's WA's deliveries, mail and other items; Maintain records of mail out quantities/cost per department; Assist with raising purchase orders; Ensure that photocopiers have adequate paper and ink stocks and are operating efficiently; Ensure that the reception area and meeting rooms are kept tidy and in good order; Assist in maintaining client and staff databases and files; Keeping the office neat and tidy; Check the office supplies and process stationery and other office consumables; Report to any faulty equipment or necessary repairs to the asset manager; Issue and receipt of pool vehicle keys; Where practicable, participate and assist with the coordination of the organisation's events and activities; Other duties as directed by the executive officer or other senior members of staff. Essential Criteria: Demonstrate relevant experience of administration/reception experience relevant to the position; Reception/telephone experience with excellent verbal and written communication skills; Excellent interpersonal and communication skills including the ability to present and manage stakeholder relationships; Exceptional time management and organisational skills and the ability to meet strict deadlines; Intermedia knowledge of Microsoft 365 applications and desktop publishing; An ability to prioritise, monitor and coordinate personal workloads to meet varying deadlines; WA 'C' class driver's licence; NDIS Worker Screening Check; and COVID-19 Vaccination (three doses). Desirable Criteria: Previous experience in the health and aged care industry At Alzheimer’s WA, we offer: Opportunity to salary package up to $15,900 per annum; 5 weeks of annual leave; 17.5% leave loading; Employee Assistance Program (EAP); and On-going professional development. Application Process After application submission, candidates will be shortlisted and forwarded to respective hiring managers. Only suitable candidates will be contacted. If you have questions about the position, or would like to see the full position description, you can email us at recruitmentalzheimerswa.org.au. Please note: We reserve the right to close the position without notice. StudyPerth