CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. YOUR ROLE As an Operations Administrator in our new 3PL warehouse at Kemps Creek NSW, you'll provide essential and broad administrative support to the Operations Manager, Operations Supervisor/s and colleagues in the wider operation, to help ensure that we run smoothly day-to-day. The role will specifically support operations for our new food manufacturing customer. WHAT ARE YOU GOING TO DO? Specifically, you will: Work closely with our Operations Manager, Supervisors and others to identify and troubleshoot issues Support training requirements for new and existing employees and contractors Identify and organise training on our Warehouse Management System, based on system developments, human errors, and customer claims Identify and support continuous improvement opportunities that enhance operational efficiency, working with Business Process Excellence (BPE) team Prepare and present quality KPI data, including EPM and Nilpicks, as required by the Operations Manager Based on training feedback, provide support to the Inventory Controller and BPE team to improve overall operations Identify and analyse errors and issues in the operations, working with the Inventory Controller to resolve inventory discrepancies and mispicks. WHAT ARE WE LOOKING FOR? Our ideal candidate has experience in an administrative support role in any industry as well as: Intermediate experience in MS Office applications, and capable of learning new systems and working with technologies generally Good written and verbal communication, time management and customer service skills Ability to troubleshoot and diagnose problems, know when to seek advice, suggest solutions or escalate as required Bonus: experience working in a warehousing / distribution environment in any capacity. In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check. WHAT DO WE HAVE TO OFFER? In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life. Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance. Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers. Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more. Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans. CEVA Logistics' Diversity Statement: As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic. LI-DNI