: Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater ABOUT YOUR NEW ROLE: In this rewarding opportunity you will join the St Vincent's Private Hospital Melbourne (SVPHM) team as our Customer Service Team Leader in our Front office department at our Fitzroy campus. The role will be responsible for leading and supporting the administration functions at Fitzroy The Administration Team Leader is accountable for ensuring all documentation is accurate and complete and for providing a high level of customer service to colleagues and the public both in person and over the telephone. They will roster staff to the requirements of the hospital, manage workflow and assist in all aspects of the front office functions. This role will be full time position working 38 per week WHY WORK FOR SVPHM: You will join a high performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional advancement in a respectful, collaborative and learning environment. Join the St Vincent's Health Australia Group, and work for a truly values based organisation, who operate across VIC, NSW and QLD Salary packaging available (pay less tax and increase your take home pay) Gain access to discounted gym membership through Fitness Passport Option to join our workplace giving program, Give4Good A great work life balance with options to purchase additional leave Receive a staff discount on hospital admissions to any SVHA Private Hospital ABOUT YOU: As an outstanding Leader you are a role model of professionalism and customer service. Your skills will include: Exceptional customer service Strong communication skills Sound knowledge of hospital preadmission and admission focuses Ability to form strong relationships ABOUT ST VINCENTS PRIVATE HOSPITAL MELBOURNE Our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not for profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee. APPLY NOW If this is the role for you, please hit the APPLY button now Your application must include: Cover Letter Resume We are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment. St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareerssvha.org.au. REQUIREMENTS: Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role. SVPHM has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations). SVHA generally requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to know more. HAVE A QUESTION AND WANT TO KNOW MORE: If you would like to discuss this opportunity, please contact Andrea Callaghan (Clinical Operations Manager for a confidential discussion 03 9411 7594 CLOSING DATE: 18th June 2024 Please note this job advertisement will close at Midnight the day before the closing date listed. Position Description and Critical Job Demands Checklist: Contact Details: Clinical Operations Manager ,Andrea Callaghan 0394117594 andrea.callaghansvha.org.au Alternate Contact: Closing Date: 18 June 2024 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareerssvha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct