Part-time Monday – Friday role based in Bendigo | 9:00 A.M. – 3:00 P.M. Generous salary on offer negotiable on experience Candidates at all stages of their careers are encouraged to apply. Our client, a locally owned and operated business with over 30 years of experience in the refrigeration and air conditioning industry, seeks a dynamic and organised individual to join their team as an Administrator. This role offers a unique opportunity to be an integral part of the company, which is crucial in ensuring the smooth operation of daily administrative tasks. This could be your perfect role if you thrive in a fast-paced environment and enjoy working with diverse responsibilities. RESPONSIBILITIES Greet and assist customers both over the phone and in person. Proactively follow up on customer quotes to ensure satisfaction. Resolve customer complaints effectively, escalating when necessary. Provide accurate quotes, process payments, and generate invoices. Manage and maintain the customer database. Schedule jobs and coordinate with various stakeholders. Perform other ad-hoc administrative tasks as required. QUALIFICATIONS Prior experience in an administrative or office support role is essential. Excellent organisational and time management skills with the ability to multitask effectively. Strong verbal and written communication skills to interact with customers and internal staff. Proficiency in using computer applications and learning new programs quickly. Attention to detail and accuracy when dealing with customer orders, quotes, and invoices. Demonstrated ability to work independently as well as part of a team. Flexibility and adaptability to handle changing priorities and tasks in a dynamic environment. For more information, please get in touch with the team at ESE Consulting at 03 5442 6676 or email us at applyeseconsulting.com.au. Are you not sure if you meet every requirement? We believe that passion and a willingness to learn are just as important as experience. If you're excited about this role, we encourage you to apply. You might still be the right candidate for this or other similar positions we are currently recruiting for. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact ESE Consulting (Bendigo) Pty Ltd on 03 5442 6676, quoting Ref No. 211969339784024. ESE Consulting is an equal opportunity employer and embrace inclusion and diversity in the workplace. We encourage people of diverse backgrounds to apply for roles including but not limited to Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, LGBTIQ and people with a disability.