Retail Sales Support Officer Salary: Level 3 $79,156-$84,977 PSCSAA 2022 Location: Subiaco Work Type: Fixed Term - Full Time Closing Date: 2024-06-18 9:30 AM Attachments: - LW Job application pack.pdf applicants with a disability.pdf l3 final role statement retail sales support officer may 2024.pdf 1 fixed term appointment (12 months with the possibility of extension and/or permanency) Australian Citizens or Permanent Residents only Substantive Equality Statement Lotterywest and Healthway strive to create a better and healthier Western Australia, where diversity is encouraged, and everyone is respected, welcomed, supported, and treated equally. We value the strength of a diverse workforce and view inclusivity as essential to our success. We are committed to fostering a respectful and inclusive workplace and community that encourages employees to be themselves. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQIA and people with disability. The Organisation Lotterywest is the only State Government owned and operated lottery in Australia, where all the available profit is returned to the Western Australian Community through discretionary and statutory grants. Lotterywest has supported the Western Australian community for over 90 years. Its vision for 'a hopeful, healthy, connected and sustainable community life for all Western Australians'. Lotterywest is the employing agency for Healthway, which is the only State Government agency dedicated to health promotion. For over 30 years Healthway has been providing grant funding to sport, arts and racing organisations, community activities, and to health promotion projects and research. Healthway's vision is for a 'healthy and more active Western Australia.' What we Offer By joining the team at Lotterywest, you'll experience the satisfaction that comes with being part of an organisation that is helping make a positive impact in the community and turns dreams into reality.We believe in flexibility, work-life balance and support, so you can be the best at what you do. You will have access to several employee benefits including: A flexible work environment with the ability to purchase leave and negotiate flexible working hours. A commitment to employee professional growth A friendly working environment with a variety of wellness and social activities on offer. Lotterywest's Head Office is located in the heart of Subiaco, with excellent access to public transport, a range of public parking options and end-of-trip facilities for staff choosing to cycle, run or walk to work. Job Profile Reporting to the Senior Manager Retail Sales, the Retail Sales Support Officer is responsible for providing customer services and administrative support to the Retail Sales team. The role has the following key areas of focus: Administration Support Query Management Excellent Customer Service Record Keeping and Data Management Reporting and Communications Travel and Event Planning Mandatory / special role requirements Police Clearance Want to know more? For full details of the role and what we are looking for you are encouraged to read the attached . Please refer to the job pack for instructions on how to apply. Suitable applicants may be considered for future similar employment opportunities during the next twelve (12) months at Lotterywest. For Further Job Related Information Enquiries about the role can be directed to Nicole Lord, A/Senior Manager Retail Sales on (08) 9488 6369. Join Lotterywest Applicants are required to apply online and need to submit the following documents in Word or PDF format only: A current resume/CV A cover letter of no more than two (2) pages addressing selection criteria 1, 2 and 4 only Demonstrated experience in an administrative role providing high level customer service to a diverse network of internal and external customers and stakeholders Demonstrated experience in data entry management, record keeping and the collation of information for reporting and briefing purposes Good interpersonal and communication skills with the ability to work collaboratively across teams to achieve business outcomes To submit your application, please click on the Apply for the job button. Our People and Culture team are happy to help if you need assistance on (08) 9488 6492 Unfortunately, we can't accept late applications so please allow yourself enough time to complete your application before the due date and time Protecting your Privacy Lotterywest will only contact you from the official lotterywest.wa.gov.au domain. If you receive any emails from any other domain asking for your personal information, you should not respond to them. If you receive what appears to be Lotterywest communications not from the official domain, please send an email with the details to HumanResourceServiceslotterywest.wa.gov.au Position Title Retail Sales Support Officer Agency Lotterywest Salary Level 3 $79,156-$84,977 PSCSAA 2022 Location Subiaco Unit/Division Lotteries Branch Retail Experience Work Type Fixed Term - Full Time Position No. 24/085 Closing Date 2024-06-18 9:30 AM Position Title Retail Sales Support Officer Branch Retail Experience Location Subiaco Work Type Fixed Term - Full Time Closing Date 2024-06-18 9:30 AM Salary Level 3 $79,156-$84,977 PSCSAA 2022 Agency Lotterywest Company Information Description 1 fixed term appointment (12 months with the possibility of extension and/or permanency) Australian Citizens or Permanent Residents only Substantive Equality Statement Lotterywest and Healthway strive to create a better and healthier Western Australia, where diversity is encouraged, and everyone is respected, welcomed, supported, and treated equally. We value the strength of a diverse workforce and view inclusivity as essential to our success. We are committed to fostering a respectful and inclusive workplace and community that encourages employees to be themselves. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQIA and people with disability. The Organisation Lotterywest is the only State Government owned and operated lottery in Australia, where all the available profit is returned to the Western Australian Community through discretionary and statutory grants. Lotterywest has supported the Western Australian community for over 90 years. Its vision for 'a hopeful, healthy, connected and sustainable community life for all Western Australians'. Lotterywest is the employing agency for Healthway, which is the only State Government agency dedicated to health promotion. For over 30 years Healthway has been providing grant funding to sport, arts and racing organisations, community activities, and to health promotion projects and research. Healthway's vision is for a 'healthy and more active Western Australia.' What we Offer By joining the team at Lotterywest, you'll experience the satisfaction that comes with being part of an organisation that is helping make a positive impact in the community and turns dreams into reality.We believe in flexibility, work-life balance and support, so you can be the best at what you do. You will have access to several employee benefits including: A flexible work environment with the ability to purchase leave and negotiate flexible working hours. A commitment to employee professional growth A friendly working environment with a variety of wellness and social activities on offer. Lotterywest's Head Office is located in the heart of Subiaco, with excellent access to public transport, a range of public parking options and end-of-trip facilities for staff choosing to cycle, run or walk to work. Job Profile Reporting to the Senior Manager Retail Sales, the Retail Sales Support Officer is responsible for providing customer services and administrative support to the Retail Sales team. The role has the following key areas of focus: Administration Support Query Management Excellent Customer Service Record Keeping and Data Management Reporting and Communications Travel and Event Planning Mandatory / special role requirements Police Clearance Want to know more? For full details of the role and what we are looking for you are encouraged to read the attached job description. Please refer to the job pack for instructions on how to apply. Suitable applicants may be considered for future similar employment opportunities during the next twelve (12) months at Lotterywest. For Further Job Related Information Enquiries about the role can be directed to Nicole Lord, A/Senior Manager Retail Sales on (08) 9488 6369. Join Lotterywest Applicants are required to apply online and need to submit the following documents in Word or PDF format only: A current resume/CV A cover letter of no more than two (2) pages addressing selection criteria 1, 2 and 4 only Demonstrated experience in an administrative role providing high level customer service to a diverse network of internal and external customers and stakeholders Demonstrated experience in data entry management, record keeping and the collation of information for reporting and briefing purposes Good interpersonal and communication skills with the ability to work collaboratively across teams to achieve business outcomes To submit your application, please click on the Apply for the job button. Our People and Culture team are happy to help if you need assistance on (08) 9488 6492 Unfortunately, we can't accept late applications so please allow yourself enough time to complete your application before the due date and time Protecting your Privacy Lotterywest will only contact you from the official lotterywest.wa.gov.au domain. If you receive any emails from any other domain asking for your personal information, you should not respond to them. If you receive what appears to be Lotterywest communications not from the official domain, please send an email with the details to HumanResourceServiceslotterywest.wa.gov.au Attachments - LW Job application pack.pdf applicants with a disability.pdf l3 final role statement retail sales support officer may 2024.pdf Convenience Buttons2: