Do you have a passion for customer service | Do you want to make a difference & have job stability? | Immediate start About the company: Situated in Scoresby, this leading Consumer Electronics and Home appliance company is a global frontrunner in consumer products. With a culture that values individuals and is dedicated to top performance, it offers an exceptional opportunity for multiple Sales Support Officers to join this international organisation. About the role: In this inbound/outbound customer service role, you will deliver high-level, personalised assistance to help customers with general sales and order enquiries. This service-oriented position involves building rapport with customers and providing award-winning support. Duties: Deliver an exceptional experience by engaging with customers to identify their needs Offer solutions that best meet customer needs Answer all calls and emails to sales support in a polite, friendly, timely and professional manner Provide inventory/delivery/dispatch details as requested Manage and be responsible for the sales inbox Provide sales/inventory reports as requested Regularly contact customers with backorders to confirm if stock is still required and update backorders on the system accordingly Manage any customer return and credit requests Assist with any sales/promotional programs Update customers on any ETA or order changes in a timely manner Skills and Experience: Self-motivated, confident and a clear communicator Previous experience in a customer service role Problem solver, flexible, able to adapt to new ways of working Intermediate computer skills Great organisational skills The Perks: Competitive remuneration A range of attractive company discounts Supported learning and career development Free onsite parking Please apply online by clicking on "apply now" or contact Jade Lawton at 0434 228 334 to discuss or email a word copy of your resume to jadeiasrecruitment.com.au.