Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. The Opportunity Come and discover the opportunity to join our Osborne Park team in our Fielders business as a Storeperson/Customer Service Officer . With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision. This hands-on role offers you variety each day, working across our customer service and stores functions. You will be provided training and given scope to showcase your skills in customer service and stores operations as you develop your career with an iconic Australian company. As part of our diversity and inclusion journey, BlueScope is aiming to increase the representation of women in our Operations workforce across our businesses. We strongly encourage female applicants to apply for these positions. We are looking for a self-motivated team player who can adapt and coordinate multiple priorities at any given time. What Will You Do? Typically, you will start your day attending to customer service responsibilities for the Osborne Park Branch, operating a forklift to unload our incoming deliveries and load our products ready to be despatched to customers, as well as performing general warehousing duties. Your responsibilities will include: Processing and Managing Customer Orders: handling customer orders, quotes and enquiries via face to face, online and over the phone as well as processing sales, using EFTPOS and handling cash Efficient and Accurate Data Entry: ensuring efficient and accurate data entry and order-taking, updating systems promptly Building Strong Customer Relationships: cultivating positive relationships with both external and internal customers, fostering open communication and trust Supporting Warehouse Activities: assisting with warehouse tasks such as unloading deliveries and loading customers' vehicles safely you will also support the warehouse team with key activities that can involve unloading our incoming deliveries and loading customers’ vehicles in a safe manner. Ensuring Safety: adhering to company safety protocols to ensure a safe working environment for all This is a Monday to Friday role, offering some flexibility within the trading hours of 7am to 4pm, with a 38-hour work week. More About You A reliable and punctual individual who is passionate and driven to provide excellent service to customers and willingness to perform warehousing duties (training will be provided). In addition, you will have: a current forklift ticket is preferred (further training will be provided on the job) high level communication and customer service skills time management and sound computer literacy skills in MS Office (training will be provided for or in house systems) willingness to learn, possess a can-do attitude, show initiative; and high level of safety awareness. What’s in it for you Full-time permanent position Free secured parking onsite Ongoing training and career opportunities Employee benefits with discounts on health and wellbeing products and services Employee Assistance Program If this sounds like the role for you, we would like to hear from you. Together we can make a world of difference. Applications close Friday, 14 June 2024.