About the Role: We are a committed team, dedicated to providing tailored support, care and guidance to individuals with complex mental health needs, particularly those navigating challenges associated with having an intellectual impairment, ASD, ADHD, Borderline Personality Disorder, Schizophrenia, coupled with self-harming and complex behaviours such as verbal and physical aggression. Support Workers will require knowledge and experience in working with people who have complex mental health needs. The support worker will be required to provide person centred care in a variety of settings to a participant who responds well to those with young energy. Responsibilities: We are seeking a dedicated and compassionate team to support a complex client, living in the Morayfield area. As a Support Worker, you will be providing 1:1 support, in a 24/7 roster to support our client to safely live in the community. Your role will involve: - Daily Living Support: Assisting with daily living activities, personal care, and skill development to promote independence. - Safety and Well-being: Ensuring the safety and well-being of the individual at all times. - Team Collaboration: Working closely with other support staff, healthcare professionals, and family members to provide consistent and effective care. - Behaviour Management: Implementing strategies to manage extreme behaviours, including verbal and physical aggression. - Restrictive Practices: Utilising restrictive practices in accordance with approved positive behaviour support plan Duties: Provide direct support in accordance with the individual's care plan. - Manage and de-escalate challenging behaviours using approved techniques. - Implement and monitor restrictive practices as required. - Assist with personal care tasks. - Facilitate participation in community activities and social interactions. - Maintain detailed and accurate records of behaviour support provided and incidents occurred. - Communicate effectively with the individual, their family, and the support team. - Flexibility to work varying shifts including early mornings, evenings, and weekends. Qualifications and Skills: Experience with challenging behaviours. Knowledge and experience with Complex Mental Health needs. Understanding of ethical restrictive practices. Strong communication and interpersonal skills. Ability to stay calm under stress. Relevant qualifications in Disability Support or Community Services. First Aid and CPR certification. Paid Yellow Card and Blue Card, Drivers License – Road Worthy Registered Vehicle (CAR) Personal Attributes: Empathetic, patient, and committed to improving life quality for individuals with disabilities. Resilient, adaptable, and excellent at problem-solving. Team-oriented but able to work independently when required. Respectful and culturally sensitive to providing care to a female participant. Why You’ll Love Working at Blue Iris Support Services: Employee Assistance Program. Flexible rostering. A challenging and rewarding career supporting participants to reach their goals. A welcoming environment. Opportunities to progress from casual to permanent. Blue Iris Support Services is an Equal Opportunity Employer and welcomes applicants who have an indigenous and/or culturally and linguistically diverse (CALD) background. We acknowledge all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land. How to Apply: If you are passionate about supporting individuals with complex mental health needs and meet the above qualifications, we’d love to hear from you Please send your resume and a cover letter to careersblue-iris.com.au