The Client: Teleaus-a business of Serveno Australia is a global enterprise founded in 2011, headquartered in Australia. Teleaus is a leading information and communications engineering solutions and services provider specialising in IT services, telecommunications consulting and business solutions that deliver real results to businesses. As a global enterprise, our mission is to build successful long-term win-win business relationships with clients. The Role: This Systems Administrator role is for a full-time role with an annual salary of $70,000 to $75,000 Superannuation and will be based at their Rhodes, NSW office. The Responsibilities: Design and maintain the database architecture, data structures, tables, dictionaries, and naming conventions to ensure the accuracy and completeness of all data master files Perform operational establishment and preventive maintenance of backups, recovery procedures, and enforce security and integrity controls to safeguard data Manage Windows-based devices and accounts through Active Directory, Group Policy Objects, registry, and file systems Ensure technology-driven changes are aligned with the organisation's broader expectations and plans, including proactively communicating to users when impacted Implement and administer comprehensive database documentation, guidelines, policies, and procedures to ensure standardized and secure database management Test database systems and upgrades by debugging, tracking, reproducing, logging, and resolving all identified problems, following approved quality testing scripts, procedures, and processes. Take responsibility for the processes, procedures, and operational management associated with system security and disaster recovery planning, ensuring system resilience Liaise with security vendors, suppliers, service providers, and external resources; analyse, recommend, install, and maintain software security applications; and monitor contractual obligations, performance delivery, and service level agreements Troubleshoot and provide service support in diagnosing, resolving, and repairing server-related hardware and software malfunctions, including workstations and communication infrastructure Keep abreast of current and timely Networking/Systems/Security related issues and events Prepare and maintain essential documentation, policies, and instructions; record detailed operational procedures and system logs to ensure clarity and continuity in system management Ensure the computer site design accommodates all components to fit together and work properly, including monitoring and adjusting the performance of networks to meet organizational needs Continually survey the current computer site to assess network performance, identify future network needs, and make recommendations for enhancements to support future server and network implementations Engage in performance tuning and capacity planning activities to optimize database and system performance, ensuring efficient operation and scalability Regularly update and patch system and database software to protect against vulnerabilities, in line with best security practices and compliance requirements Manage user access and permissions within database and network systems, ensuring that only authorized personnel can access sensitive information in accordance with security policies Ensure documentation is captured appropriately and is easily accessible. Create system guidelines and manuals for new and existing services The Requirements: Bachelor's degree in Computer Science, Information Technology, or related field Minimum of 2 years' experience as a Systems Administrator or similar role Strong knowledge of database management, network architecture, and security protocols Minimum of 2 years' experience with backup and disaster recovery planning and implementation Minimum of 2 years' experience in troubleshooting hardware, software, and network issues Excellent communication skills and the ability to work collaboratively with vendors and IT team members. Detail-oriented with strong analytical and problem-solving skills Willingness to stay updated on new technologies and continuously enhance technical skills Exceptional communication skills, both written and verbal, with the ability to document and explain technical details clearly Ability to work collaboratively in a team environment and lead projects to completion