Looking for a dedicated and friendly professional looking to join a supportive team and make a meaningful impact Join the dedicated team at the Highton Clinic, where they provide exceptional psychological services to the community. We are seeking a friendly and experienced Clinical Receptionist to support the team of psychologists and ensure the smooth operation of the front desk. Key Responsibilities: Day-to-Day Operations: Assist the Practice Manager in ensuring the Highton practice runs smoothly from a reception and administrative perspective. Hands-On Administrative Expertise: Utilize your recent clinical reception/admin background in a medical or allied health clinic to maintain a strong client focus. Successfully convert enquiries to bookings and reengage inactive clients. Process payments, schedule appointments, manage recall procedures, and communicate with external referrers and third-party payees as required. Tech Savvy: Proficient in Clinico software and spreadsheets, ensuring our records are accurate and communications are top-notch. Detail-Oriented and Organised: Meticulous appointment scheduling and maintaining an organized clinic environment. Great Communicator: Strong written and verbal communication skills, with the ability to maintain a calm and respectful manner with a diverse range of people. Values Driven: Uphold and promote the values and integrity of the practice consistently. Benefits & Culture: Supportive Team Culture: Join a close-knit team that values growth, collaboration, and a positive atmosphere. Learning Opportunities: Contribute your skills and find ample opportunities to learn and grow within our dynamic practice. Meaningful Impact: Your role directly contributes to creating a nurturing environment for families to improve their well-being. Qualifications: Recent experience in a clinical reception or admin role within a medical or allied health clinic. Proficiency in Clinico software and spreadsheet management. Strong client focus and ability to convert enquiries to bookings. Excellent organizational skills and attention to detail. Exceptional written and verbal communication skills. If you are a dedicated and friendly professional looking to join a supportive team and make a meaningful impact, we want to hear from you Submit your application today and take the next step in your career with us.