Call Centre Executive with a Sales Drive We are looking for a Call Centre Executive with Sales background. In this exciting role, you'll leverage your exceptional communication skills to build relationships with customers, answer their questions, and identify opportunities to introduce them to our client's valuable products and services. Responsibilities: Deliver exceptional customer service by phone, resolving inquiries and exceeding expectations Proactively identify customer needs and present relevant products and service solutions Build rapport and trust with customers, fostering long-term relationships Achieve and exceed sales targets in a supportive and competitive environment Process orders, payments, and troubleshoot any technical issues Maintain accurate customer records and document interactions effectively Qualifications: Minimum 1 year of call center experience (inbound and outbound preferred) with Sales. Excellent communication and interpersonal skills with a focus on active listening Strong ability to build rapport and connect with customers over the phone A genuine passion for exceeding customer expectations A persuasive approach with a knack for identifying sales opportunities Proficiency in using computers and learning new software quickly Ability to work independently and as part of a team Bonus Points: Experience in upselling and cross-selling Knowledge of our industry (a plus, but not required - we'll provide training) A positive and energetic attitude that thrives in a fast-paced environment What We Offer: Competitive salary and benefits package Comprehensive training and development opportunities Fun and collaborative work environment with a chance to make a real difference Opportunity for career advancement within a growing company