Stability of 75 years of Australian experience and expertise Join a close-knit, dynamic team Put your customer service and internal sales skills to great use within a fantastic culture ABOUT STRATCO Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. THE OPPORTUNITY Becoming part of our internal sales team, and located at our corporate HO in Gepps Cross, you will provide an exceptional level of customer engagement and service on both telephone and email, processing orders and collaborating with our external, supercharged sales teams Broadly, you will also be given opportunity to undertake a raft of scope, including: RESPONSIBILITIES Processing and entering orders & developing product knowledge Providing exceptional customer service with Trade customers Liaison with manufacturing and logistics teams, as well as field trade sales team members Undertaking administrative duties to assist internal and external sales team Collaborate with team members, other business areas and projects as required Strict adherence to our critical safety rules & contributing to a safe working environment ABOUT YOU Desirable – experience in the building products or similar industry Essential - Strong organisational skills with the ability to multitask The ability to work under pressure with competing priorities and deadlines Passionate about creating brand loyalty and customer relationships An eye for detail and order entry A high level of professional drive and motivation A stable record in phone or face to face customer service and/or sales A willingness to enhance the customer experience by working with enthusiasm, energy, and pace A fantastic team player REWARDS & BENEFITS Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme OUR PHILOSOPHY Whilst manufacturing is our foundation, our team is our future. Stratco are invested in providing fulfilling and rewarding careers, empowering our team to grow, and encouraging them to contribute and thrive. Be part of our dynamic business that is shaping outdoor living, improving the lifestyles of our customers, and making all our dreams come true. At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’. APPLICATION PROCESS If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail. We embrace diversity and are dedicated to building a team that reflects the communities we engage. We welcome and encourage applications from individuals of all backgrounds. To see more information about Stratco & our careers please visit – stratco.com.au/careers