Our client, Blickle, based in Arundel, is a global leader in the manufacture of industrial wheels and casters. With headquarters in Germany, they are a family company that have been in the market for over 70 years with a strong reputation for delivering quality products. They are now seeking an Internal Sales Representative to join the company in a full time role with career advancement on offer. Full ongoing product training will be provided to ensure your growth and success in the role. You will work as an integral contributor within the Australian team to maintain and grow the company’s presence in the local market. We are looking for a person that is experienced in solution-based selling and has strong customer relationship building skills as well as a technical background. Your duties will include: Being the primary contact for assigned clients, focused on customer satisfaction and retention as well as updating notes in the CRM Managing sales initiatives in the assigned customer groups, sales channels and territories Enhancing existing client relationships and engaging with new leads by understanding their product needs and providing technical and solution-based advice Preparation of quotes, providing stock information, processing orders, issuing invoices and credits, tracking deliveries as well as handling complaints and warranties Identify new sales opportunities in the assigned customer groups, sales channels or territories through customer, competitor and market analyses and continuous CRM data mining. Managing inventory levels, create purchase orders and manage close-out sales initiatives Undergoing continuous training to become a local product competence leader The ideal candidate will meet the following criteria: Prior experience in a sales capacity, preferably internal sales /sales support Technical aptitude to understand and explain product diagrams and applications Self-motivated with a strategic approach to researching clients and following sales processes The demonstrated ability to meet/exceed KPI's, grow sales and your client base Excellent client service, account management, and interpersonal communication skills Good IT/administrative skills to update a CRM and experience with MS Word, Excel, Outlook Excellent organisational and time management skills On offer is a competitive remuneration package and the opportunity to be part of a global company that values its team. The role also offers the opportunity for career advancement for the right person. Please click on the link to apply. If you wish to have a confidential discussion before you apply, please call David Ford directly on 0414862979. To apply online, please click on the appropriate link below. For a confidential discussion, please contact David Ford on 1300 558 979. David Ford New Point Recruitment P.O. Box 4985 Gold Coast MC 9726 0414 862 979