Global Synthetics Pty Ltd, a subsidiary of Jaybro Group Pty Ltd is a leading independent distributor and manufacturer of geosynthetics to the engineering, construction, landscape and building industries throughout Australia and the Pacific region. Global Synthetics Pty Ltd is wholly Australian owned and is well represented by our offices in Brisbane, Sydney, Melbourne, Adelaide and Perth. Global Synthetics geosynthetic products incorporate the latest technology and state of the art materials. Global Synthetics is committed to delivering the highest levels of quality and service. Global Synthetics geosynthetic products are used in the following applications: Pavement Stabilisation Ground Improvement Soil Reinforcement and Retaining Structures Water Management Drainage Systems & Hydraulic works Landfills About the role We are on the lookout for a friendly and driven individual to join our Global Synthetics WA team and help us deliver exceptional service and boost our sales. If you have a positive attitude, a growth mindset, and a compassionate approach towards both customers and colleagues, this role could be perfect for you As the first point of contact for our customers, you'll provide outstanding service via phone and email. Your determination, along with your excellent communication and organisational skills, will help you build strong relationships that keep customers coming back. You'll thrive in our dynamic, fast-paced, and friendly environment if you are an energetic self-starter who loves to multitask and embraces change. This is a fantastic opportunity to take ownership of your role and grow within the company. You'll receive ongoing training and mentoring while working in a supportive team environment. Join us and become an integral part of our team Responsibilities Answering Global Synthetics incoming calls Assisting with general administration Outbound quote follow-up Data entry Portal Management Requirements Proactive can-do attitude Clear and effective communication with customers and internal staff High attention to detail and time management 1-2 years Customer Service or Sales Experience Intermediate level Microsoft Office Suite Familiarity with stock order entry software or systems will be advantageous Benefits Career advancement, personal training & development programs Dynamic and supportive Management & Team Global Synthetics has established an enviable reputation as an educator and an ethical provider of high quality geosynthetic products across a wide range of engineering applications that include transportation, civil, coastal, hydraulic and environmental use. Our culture is to reward employees that deliver high performance. The successful applicant will be required to complete a Police Check. Our internal recruitment team has this role covered