Join a supportive & dynamic environment, ensuring the success of our client's operations while advancing your career in customer sales support Join our esteemed client in Richmond as a Customer Sales Support specialist This is a perfect opportunity for individuals who excel in customer service and have strong organisational skills. You'll be playing a key role in ensuring that customer transactions are executed flawlessly and efficiently. About the Role: As a Customer Sales Support team member for our client, you will be crucial in managing order processing, customer account maintenance, and stock management. This role is ideal for detail-oriented professionals committed to providing outstanding customer experiences. Job Responsibilities: Efficient management of customer accounts and data entry for all orders. Deliver high-quality support, resolving any inquiries or issues related to customer orders. Collaborate with Account Managers and Sales Representatives to ensure customer satisfaction and effective communication. Monitor and manage inventory levels of pre-embroidered items, initiating replenishment as necessary. Prepare and submit regular sales and back-order reports. Handle customer returns and support the front counter team when needed. Requirements: Proven experience in customer service and a similar support role. Excellent organisational skills and a strong attention to detail. Proficient in relevant computer applications. Ability to multitask and manage various responsibilities under pressure. Strong communication skills. What Our Client Offers: A stable, Monday to Friday position. A professional environment where growth and development are encouraged. Competitive salary and benefits package. Staff discounts and incentives This is an excellent opportunity to join a supportive and dynamic environment, ensuring the success of our client's operations while advancing your career in customer sales support Recruiter: Dannielle Zwirek | Reference: 202734 To apply online, please click on the apply button. Alternatively for a confidential discussion please contact Dannielle Zwirek on 0426 077 694 quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing www.frontlinerecruitmentgroup.com/retail