We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit. This is your opportunity to join an award-winning and globally recognised AI team who co-creates new products that are taken to market globally and across many industries. We have an in-house AI team that is considered a business function across the entire enterprise as we build an AI-model optimised future. Ready to reimagine your career at Optus? Collaborating with key stakeholders to integrate AI solutions and technologies such as NLP, machine learning and deep learning into existing systems to drive business objectives. Lead the design for a key project or program of work, ensuring the detailed design is consistent with the Optus Digital Design System while also ensuring it strategically makes sense. Make customer experience central through every design and effectively measure impact Influence key stakeholders across the organisation on importance of effective customer experience. Communicate and champion the use of customer research for new opportunities, products and service decisions based on customer research and insights. It starts with you Proficiency in harnessing AI tools and platforms to develop scalable solutions for complex challenges Experience in Product Design or UX/UI role Experience working in an Agile environment Experience crafting for Digital interfaces – responsive, web and ap Proven experience with Human Centred Design and Experimentation frameworks. The good stuff … 3 days in the office, 2 days remote – with flexible hours to suit Inclusive paid parental leave, up to 14 weeks for the primary care giver All of our amazing people have access to resources, webinars and support via the ‘Parents at Work portal’ Lead your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University) Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA), United Veterans and Yarn Network Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon At Optus, we have a goal to be Australia’s most loved everyday brand. Curious about our culture? Go behind the scenes with our people by searching OptusLife on LinkedIn. Intrigued but don't tick every box? We are building our AI capabilities and value diverse perspectives. If you're driven to join us on this journey, apply now - your passion matters more than a perfect match. At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitmentoptus.com.au along with your preferred method of contact and we will be in touch. For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity .