6 months Contract Open to remote working Exciting Opportunity Our retail client is currently looking for passionate and experienced Service Designer with a strong background in loyalty programs and omni-channel strategies The ideal candidate will possess a deep understanding of customer journey mapping, user experience design, and the integration of digital and physical touchpoints to create a cohesive and engaging customer experience. Skills & Experience: Strong experience as a Service Designer or similar with extensive skills in service mapping, customer journey mapping, service blueprint, business process analysis and strategic design. Experience in service design, with a focus on loyalty programs and omni-channel strategies. Responsible for all areas of Service Design work: planning, research, testing and execution. Working across physical & digital touchpoints (omni-channel) Strong stakeholder management, including executive level. For more information, please contact Priyanka Arora (02 9409 4723) and quote job 262530. Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.