Summary: We are looking for a Customer Service Representative to join our team in Braeside, Victoria. The ideal candidate will have strong communication skills and the ability to provide excellent customer service. This role involves resolving customer inquiries and issues, processing orders, and collaborating with other departments to ensure customer satisfaction. Responsibilities: - Respond to customer inquiries via phone, email, and chat promptly - Resolve customer complaints in a professional manner - Provide product and service information to customers - Process orders, returns, and exchanges accurately - Maintain detailed customer records - Collaborate with other teams to improve overall customer experience - Stay up-to-date on product knowledge Qualifications: - High school diploma or equivalent - 1-2 years of experience in a similar role - Excellent verbal and written communication skills - Strong problem-solving abilities - Ability to work independently or as part of a team - Proficiency in Microsoft Office applications Additional Information: www.lhr.net.au; www.labourhireandrecruitment.com.au. Please disregard if not relevant. Please note that this job description is tailored specifically for the role of Customer Service Representative at your location in Braeside, Victoria. Feel free to reach out if you require any further customization or have any specific requirements. www.lhr.net.au www.labourhireandrecruitment.com.au